Psychotherapy Services FAQ
Please find answers to frequently asked questions.
Reach out at audreybatterham@outlook.com if your question is not covered.
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What are some ways to pay?
Preferred payment is by e-transfer. Credit card also available. Direct billing is available with some extended health insurance providers, and receipts will be provided. Please inquire further.
Indigenous clients: I am working on registering with NIHB so that claims can be processed with Express Scripts.
Refugee claimants and Blue Cross Medavie members: direct billing available. Referral from doctor is required for refugee claimants in the IFHP. For information on the Interim Federal Health Program (IFHP), see the federal government website here.
Victim Services. (TBD)
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Will my insurance cover you?
I hope so! I don't know about individual coverage. Insurance companies have different plans for group insurance. They sometimes cover psychotherapists, and sometimes they don't. Please look at your plan to see if my services are covered and for how many sessions.
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SOMETHING HERE
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Where can I book?
I use Jane App. Please reach out if you can't find an available time, and I will see if I can find a spot to fit you in.
1
Where the heck are ya?
658 Danforth, Suite 200
c/o Don Valley Health and Wellness
Toronto, ON M4J 5B9
*corner of Pape and Danforth just south of Pape Station
2
How long are your sessions and how frequent?
50 mins. Frequency is primarily up to you, but weekly is recommended for the first month.
3
Do you have to choose online or in person?
Clients do not have to commit to one or other, but my availability is also a factor in whether an in-person session can be offered to online clients. Clients can switch to online, whether planned or last-minute. At this time, my evening availability is exclusively online.
4
Will I be charged if I miss a session without giving prior notice?
Yes. I request 48 hours cancellation notice or as much notice as possible. This allows me to open up a spot for other clients. The full fee will be charged if you do not give 24 hours notice.
